Shipping Policy

At FoodsAfrik, we are committed to delivering your order safely, promptly, and in the best condition possible.

Order Processing

• All orders are processed within 1–3 business days (excluding weekends and public holidays).
• Once your order is processed, you will receive a confirmation email with tracking details.

Shipping Destinations

• We currently ship locally and internationally.
• Delivery availability and shipping fees may vary depending on your location.

Estimated Delivery Time

• Local orders: 2–5 business days
• International orders: 7–15 business days
  Delivery times are estimates and may vary due to customs clearance, weather conditions, or courier delays.

Shipping Fees

• Shipping costs are calculated at checkout based on your location, package weight, and selected shipping method.
• Any applicable customs duties, taxes, or import fees are the responsibility of the customer.

Tracking Your Order

• Once shipped, you will receive a tracking number to monitor your order’s progress.
• Please allow up to 24–48 hours for tracking updates to appear.

Delays & Issues

• While we strive to deliver on time, FoodsAfrik is not responsible for delays caused by courier services, customs, or unforeseen circumstances.
• If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with clear photos for assistance.

Incorrect Address

• Please ensure your shipping address is accurate at checkout.
• FoodsAfrik is not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.

Contact Us

If you have any questions about shipping or your order, please contact us at:
📧 foodsafrik@gmail.com